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Financial Crime Analyst

Westpac | Posted 10-01-2021

New Zealand (Banking and Insurance)

Financial Crime Analyst - Casual - NEW08340
Financial Crime Analyst – Expression of Interest - Casual shift work Britomart, Auckland
  • Autonomous and compliance focused role
  • Help protect our customers from fraudulent activity
  • Detect and deter Money Laundering and Terrorist Financing activity

We currently have a variety of roles available within our Financial Crime Prevention team. In addition we are seeking expressions of interest from candidates for future roles as they become available, due to growth and/or internal promotion within our team.
As this team operates 24/7, you will need flexibility to cover shifts/hours as/when required either on a rostered or ad hoc basis.
Please advise in your Cover Letter why you are seeking casual employment, what your availability is and if you have another job that you are currently or will be employed in.
About the role: Join our Financial Crime Prevention and Investigations team to detect fraudulent activity (detecting transactional fraud across our online and card channels) and prevent Money Laundering and Terrorist Financing.
You will be responsible for the review of incoming Fraud and AML/CFT alerts, assessing and taking action on them. Your role will involve the daily management of these alerts, so the ability to manage and prioritise across competing service level agreements and compliance obligations is a must.
Growing to become an expert in this field, you’ll utilise this expertise to educate and assist our customers and colleagues across the board. Analysing and compiling information to identify fraud patterns, or activity that may be of concern under the AML/CFT Act (2009) and allowing us to take appropriate action to mitigate the monetary loss for our customers and for the bank.
Working with customers who may have had been impacted by fraud, discussing their case to gauge the details of any compromise, and providing them with preventative tips for the future, you’ll have a strong focus on customer service and be empathetic and professional when educating internal and external customers.
What you will bring to the role?

  • Problem solving and reasoning skills that allow for the correct subjective assessment based on limited financial information
  • Customer service and retention focused
  • Analytical skills to determine items of importance / significance from system reports
  • Banking Product knowledge preferred

What you need to succeed:

  • The understanding of AML/CFT requirements and the sharing of knowledge both within the team and across the wider network (particularly the frontline) is preferred but not essential
  • You will need to be a fast learner, able to look outside the square and move with an ever changing environment
  • You will need to possess problem solving and investigative skills as well as the ability to act decisively towards the prioritisation of deliverables to achieve the most successful outcomes
  • High level of customer service and attention to detail
  • Ideally – you’ll have previous banking experience and customer service experience (call centre experience is an advantage)
  • Ability to quickly analyse information and make decisions.

Let’s go! Apply online today, following the link on this page, with your CV and covering letter, indicating why you are seeking casual employment, the days & hours you are available, and if you have another job that you are currently/or will be employed in (or any other commitments).
Job : Credit Risk & Audit Primary Location : New Zealand Employee Status: Fixed Term / Secondment / Relief Schedule : Casual / Periodic Posting Date : 10/01/2021, 5:00:00 AM Closing Date : 29/01/2021, 4:59:00 AM