Financial Crime Analyst - Casual - NEW08340
Financial Crime Analyst – Expression of Interest - Casual shift work
Autonomous and compliance focused role
Help protect our customers from fraudulent activity
Detect and deter Money Laundering and Terrorist Financing activity
We currently have a variety of roles available within our Financial Crime Prevention team. In addition we are seeking expressions of interest from candidates for future roles as they become available, due to growth and/or internal promotion within our team.
As this team operates 24/7, you will need flexibility to cover shifts/hours as/when required either on a rostered or ad hoc basis.
Please advise in your Cover Letter why you are seeking casual employment, what your availability is and if you have another job that you are currently or will be employed in.
About the role:
Join our Financial Crime Prevention and Investigations team to detect fraudulent activity (detecting transactional fraud across our online and card channels) and prevent Money Laundering and Terrorist Financing.
You will be responsible for the review of incoming Fraud and AML/CFT alerts, assessing and taking action on them. Your role will involve the daily management of these alerts, so the ability to manage and prioritise across competing service level agreements and compliance obligations is a must.
Growing to become an expert in this field, you’ll utilise this expertise to educate and assist our customers and colleagues across the board. Analysing and compiling information to identify fraud patterns, or activity that may be of concern under the AML/CFT Act (2009) and allowing us to take appropriate action to mitigate the monetary loss for our customers and for the bank.
Working with customers who may have had been impacted by fraud, discussing their case to gauge the details of any compromise, and providing them with preventative tips for the future, you’ll have a strong focus on customer service and be empathetic and professional when educating internal and external customers.
What you will bring to the role?
What you need to succeed:
Problem solving and reasoning skills that allow for the correct subjective assessment based on limited financial information
Customer service and retention focused
Analytical skills to determine items of importance / significance from system reports
Banking Product knowledge preferred
The understanding of AML/CFT requirements and the sharing of knowledge both within the team and across the wider network (particularly the frontline) is preferred but not essential
You will need to be a fast learner, able to look outside the square and move with an ever changing environment
You will need to possess problem solving and investigative skills as well as the ability to act decisively towards the prioritisation of deliverables to achieve the most successful outcomes
High level of customer service and attention to detail
Ideally – you’ll have previous banking experience and customer service experience (call centre experience is an advantage)
Ability to quickly analyse information and make decisions.
Apply online today, following the link on this page, with your CV and covering letter, indicating
why you are seeking casual employment, the days & hours you are available, and if you have another job that you are currently/or will be employed in (or any other commitments).
Credit Risk & Audit
Primary Location :
Fixed Term / Secondment / Relief
Casual / Periodic
Posting Date :
10/01/2021, 5:00:00 AM
Closing Date :
29/01/2021, 4:59:00 AM