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Service Manager

C B Norwood Distributors | Posted 11-01-2021

Timaru (Environment and Agriculture)


Norwood are proud to supply the most trusted farm machinery brands in the world, along with expertly trained staff to keep farmers moving. Established in 1948, we have grown to be one of the best known names in New Zealand agriculture and today we supply one in every three tractors sold in New Zealand.

Working alongside people from all walks of life, from farmers through to technicians, this is your opportunity to lead our Timaru Dealership Service team. Our Service Managers plays a key role in driving customer loyalty by providing exceptional service keeping tractors and farm machinery in optimal operational condition for our customers.

We are looking for someone to maximise safety, quality, efficiency and service by continually improving systems and processes, as well as managing the flow of work through the workshop and the field. We need an enthusiastic leader who can develop and coach staff so the Dealership can deliver exceptional customer service and product knowledge.

You will be responsible for ensuring all servicing, diagnosis, and repairs to tractors and farm machinery are completed to a high standard, in a cost effective manner, and are safe to use; and growing customer loyalty based on the technical capability and performance of you and your team.

We see these factors as key to succeeding in the role:

  • Minimum of five years in agricultural machinery, earthmoving, heavy commercial or
  • closely related industry preferred
  • Qualified Automotive or Diesel Technician advantageous
  • Strong interpersonal and communication skills
  • Proven experience leading and managing a team of people
  • Good working knowledge of agriculture, earthmoving and ground care practices
  • Sound understanding of client/Dealer expectations in relation to technical support
  • Strong Health & Safety knowledge

If you are bold, encouraging and want to be part of a company that enables New Zealand’s farmers and land-based industries to build a better future for themselves and New Zealand, we’d love to hear from you!

We Keep Farmers Moving, can you help us do this in Timaru?

Please email us at recruitment@norwood.co.nz if you would like to know any more about this vacancy.

Please click here to apply for this role.

Applications for this vacancy close on Sunday 17th January 2021.

Please note: only applications received from candidates eligible to work in New Zealand will be considered for this role.