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Transcription Officer

New Zealand Police | Posted 5-03-2021

Southland (Government and Military)


Transcription Officer, it starts with you!

  • Based at Dunedin Central Station
  • Salary starting from $50,633.00
  • Permanent Police Employee
  • Multiple Position Available
  • JR 30861

About the role

File Management and Transcription Services (FM&T) are an integral part of the Service Group. The FM&T is part of a nationally centralised group which supports a number of key elements of the case management process, our frontline staff and also provides key services to victims.

The Service Group is looking for a number of engaged and motivated individuals for the role of Transcriber with a focus on exceptional case management and service delivery. You will work as part of the team, reporting to the Supervisor, Transcription Services, with a clear focus on supporting both frontline staff and victims, while driving innovation and good data quality practices in order to deliver on Our Business. I n order to meet the typing requirements, you must be able to manage your time in this fast paced and deadline driven environment. You will be highly motivated and a professional team player who can manage handling sensitive material. The Service group is looking for engaged and highly motivated people to be part of a dynamic new team in the Transcription Service group. The environment is fast-paced and conscientious with each member ensuring quality of work is kept to a high standard.

Key Accountabilities:

  • Ability to transcribe accurately from DVDs and audio recordings
  • Work under pressure whilst managing conflicting demands
  • Excellent grammar and spelling
  • Outstanding written and oral communication
  • Being able to plan and prioritise workloads.

What you’ll bring

Being part of the Police whānau is about being our best to ensure our communities are safe and feel safe. Our Core Competencies provide a shared understanding of the behaviours, leadership and technical competence required for success at each level of Police. Whilst we are looking for skills, knowledge and experience relevant to the role, we also place high importance on your state of mind, the alignment of your values with ours, your ability to contribute to and build high performing teams, and the way that you lead yourself or others.

  • Audio transcription experience is preferred but not essential
  • The nature of the role you will need to have an empathetic and confidential approach to the sensitive material you are dealing with.
  • Strong Microsoft Word and Administration skills are is important, working knowledge of Winscribe would be advantageous.
  • Accuracy in the role is essential along with being able to have honest and open communication with your team and leader to ensure timeframes are met.
  • Please note that this role is worked on a 333 Shift rotation, the option of part time could also be an option depending on shift availability.

This role is set at Individual Contributor level , this means your key purpose is “to deliver or enable others to deliver Our Business”.

We will ask you questions based on “ How we will deliver Our Business – Core Competencies” and the appropriate role level, i.e. Individual Contributor. For more information on Our Core Competencies, please copy and paste this URL: https://www.police.govt.nz/sites/default/files/publications/core-competencies-how-we-will-deliver-our-business.pdf

These questions will be unique and specific to the role, focusing on the aspects the hiring manager believes are most important for that position at the time. For more information on Our Values, please copy and paste this URL: https://www.police.govt.nz/sites/default/files/publications/nzp-our-values.pdf

To view the position description for this role please copy and paste this link into a new browser: https://www.police.govt.nz/sites/default/files/pd/11-2020/transcription_officer_pd.pdf

About us

Our mission is to prevent crime and harm through exceptional policing. Our vision is to be the safest country. Our purpose is to ensure everybody can be safe and feel safe.

Working Flexibly

Your wellbeing inside and outside of work is important to us. We’re open to discussing flexible working options that work for both you and the business.

For more information on the above, please copy and paste this URL: https://www.police.govt.nz/careers

How to apply

Please note: Applications submitted directly through the Government Jobs Website are no longer considered. Please visit our Police Careers page: https://career10.successfactors.com/career?company=nzpolice to apply for this position.

If this position sounds like you, click apply now. You will be required to submit an application form and a CV. Before confirmation of hire, pre-employment checks will be undertaken. For further information on the application process, please copy and paste this URL: https://www.police.govt.nz/careers

If you have any questions about this vacancy, please contact Megan.Pritchard@police.govt.nz

Application close on 5pm, Friday 19th of March 2021.